We asked our franchise owners and staff what they thought about the training they had received:
“I am very impressed that the Training Academy is targeting all areas of our business through training programmes. This effectively assures staff that Martin & Co want to be seen to be professional, efficient and well organised in their business approach. This will give us an edge over our competitors.”
“Training is a vital ingredient in a successful business mix.”
“I’ve been thoroughly impressed by the NFOPP course. Simply reading the manual and attending the training sessions has taught me stuff which I didn’t know despite seven years in the business. More importantly, the content I’ve learnt is directly relevant to the business and I’ve been able to put it into practice immediately.”
“We are given ideas about marketing and improving our web presence.”
“I find the courses invaluable and always take away brilliant ideas and suggestions that I use in the field. They have been instrumental in making me adopt a flexible and individual approach on a daily basis.”
“The Martin & Co Training Academy provides great training courses which I can highly recommend.”
“A number of my staff would like to do the Technical Award course. I’m so convinced of its value that I’ve said I’ll pay for them to go.”
“There is a lot of training available through the academy for franchise owners and their staff. There are some excellent courses on offer.”
“The recommendation is for 60 hours of studying for the NFOPP training, however if staff members commit to doing 30 hours of studying in their own time, I’ll match it with 30 hours of study leave.”
“I encourage all my staff to develop and learn new skills by attending courses offered by the Training Academy.”
“I was really surprised by the way ‘Keeping Customers Satisfied’ course was run and completely enjoyed it”.
“The Training Academy offers a refreshing new approach to training.”
